Spot Spray NZ Ltd | Last updated: May 2026
These Terms and Conditions ("Terms") govern your use of the Spot Spray NZ Ltd client portal and related services ("Service") provided by Spot Spray NZ Ltd ("Spot Spray", "we", "us"). By submitting a job request or creating an account you agree to be bound by these Terms. If you do not agree, do not use the Service.
These Terms are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of the New Zealand courts.
Spot Spray provides drone-based agricultural services including:
All operations are conducted by certified Part 102 operators in compliance with Civil Aviation Rules Part 102, the HSNO Act 1996, and all applicable New Zealand regulations.
Submitting a job request through the portal does not constitute a binding contract. A contract is formed only when we confirm acceptance of your request in writing (including by email). We reserve the right to decline any job request at our discretion.
You are responsible for ensuring all information you provide (property details, target species, GPS coordinates, adjoining landowner information) is accurate and complete. Inaccurate information may affect the quality and safety of our service.
Prior to any spray operation you will be asked to review and electronically sign a Spray Briefing Sheet. By signing you confirm that:
The electronic signature captured through the portal is valid as a signature for the purposes of the Contract and Commercial Law Act 2017.
You agree to:
We reserve the right to postpone or cancel a scheduled operation due to weather conditions, equipment issues, or other circumstances beyond our control. We will notify you as soon as practicable and reschedule at a mutually agreed time at no additional charge.
If you wish to cancel a confirmed booking, please notify us as soon as possible. Cancellation charges may apply where we have already incurred costs (e.g. chemical procurement, mobilisation) — these will be agreed in writing at the time of booking.
Pricing will be confirmed in writing before we commence any work. Invoices are payable within the terms stated on the invoice. Overdue accounts may incur interest at the rate prescribed under the Interest on Money Claims Act 2016.
To the maximum extent permitted by the Consumer Guarantees Act 1993 and the Fair Trading Act 1986, our total liability to you for any claim arising out of or in connection with the Service is limited to the amount paid by you for the specific job to which the claim relates.
We are not liable for indirect, consequential, or economic loss, including loss of crops or revenue, arising from weather events, third-party actions, or circumstances outside our reasonable control.
Nothing in these Terms limits liability for death or personal injury caused by our negligence, or for any liability that cannot be excluded by law.
Weed maps, flight data, and other spatial data generated by Spot Spray during your job remain the property of Spot Spray until payment is received in full, at which point ownership of that data passes to you. You grant us a licence to use such data for internal record-keeping, compliance reporting, and service improvement.
Your client portal account is personal to you. You must keep your login credentials secure and not share them with others. You are responsible for all activity carried out under your account.
If you have a complaint about our service, please contact us first so we can attempt to resolve the matter informally. If the dispute cannot be resolved, either party may refer the matter to mediation or to the New Zealand Disputes Tribunal (for claims under $30,000).
We may update these Terms from time to time. We will notify you by email or via the portal. Continued use of the Service after the effective date of changes constitutes acceptance of the updated Terms.